THE Batch Lab – Privacy Policy Last Updated: February 2026
This Privacy Policy outlines how THE Batch Lab collects, uses, and protects your information when you visit our site or hire our services. We comply strictly with the UK GDPR and the Data Protection Act 2018.
1. Information We Collect We collect the personal data you voluntarily provide to us when filling out a contact form, requesting a rate card, or entering into a consultancy agreement. This may include:
Your name and contact details (email address, phone number).
Your business or venue name, physical address, and layout specifics.
Billing and financial information necessary to process payments.
2. How We Use Your Information We use your data to:
Deliver project specifications, costing matrices, and operational books.
Manage client accounts, invoices, and project communication.
Ensure full operational safety and compliance during on-site training sessions.
We will never sell, lease, or distribute your personal data to third parties for marketing purposes.
3. Data Retention & Security We secure your data using encrypted digital tools. In compliance with UK tax laws (HMRC) and professional consultancy standards, client files, contracts, and financial records are stored securely for a minimum of 6 years.
4. Your Rights Under the UK GDPR, you have the right to access, correct, or request the deletion of your personal data. To exercise any of these rights, please contact us directly at the email provided below.
Contact Information THE Batch Lab
Leith, Edinburgh, UK